HELP CENTER
WHAT IS THE DIFFERENCE BETWEEN GOLD PLATED AND GOLD FILLED CHAIN?
Gold filled and gold plated jewelry are two alternatives people use for solid gold jewelry. The main difference between gold plated and gold filled is that gold plated jewelry has a thin layer of gold, whereas gold filled jewelry has a thicker gold layer and is more durable. Gold-filled jewelry lasts longer and stands up to wear and tear better than gold plated- which tends to tarnish quicker. However gold plated is the cheaper alternative.
HOW DO I FIND OUT MY RING SIZE?
When measuring ring size, the diameter is the measurement across the inner width of the ring. To measure this, grab a tape measure or a ruler and measure the widest points of the inside of the ring – from edge to edge. If possible, try to use a circular ring for the most accurate reading of their ring size.
WHAT’S THE BEST WAY TO TAKE CARE OF MY JEWELRY?
Every order will come with a jewelry care card but you always want to be mindful of the delicateness of every piece. To get the most out of your jewelry, we suggest not getting it wet, taking it off before sleeping, wiping it gently after each use and avoiding physical activities when wearing it.
IS THERE ANY TYPE OF WARRANTY?
Since each piece is individually made, we do not provide a warranty for the jewelry. However, we want you to be happy with your purchase and enjoy wearing your jewelry so if something were to break such as the chain or clasp, please send us an email and we will do our best to get it repaired for you.